Erik Ribsskog <eribsskog@gmail.com>
Royal Mail – Complaint
Erik Ribsskog <eribsskog@gmail.com> 28. mars 2021 kl. 05:41
Til: Rebecca Redmond <rebecca.redmond@royalmail.com>
Kopi: Faktura RB <Faktura.RB@posten.no>, Terje Meyer <Terje@aspelund.no>, elh <elh@forbrukertilsynet.no>, «inger.lise.blyverket» <inger.lise.blyverket@forbrukerradet.no>, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>, abuse@telia.com, polboard <polboard@postoffice.co.uk>, Club Creo <info@clubcreo.com>, firmapost@nkom.no, Politikk Høyre <politikk@hoyre.no>, Akademikerforbundet <post@akademikerforbundet.no>, post <post@finanstilsynet.no>, «post@inkassoklagenemnda.no» <post@inkassoklagenemnda.no>, «postmottak@sivilombudsmannen.no» <postmottak@sivilombudsmannen.no>, polcustomercare@royalmail.com, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>, postmottak@sd.dep.no, CustomerCare <CustomerCare@postoffice.co.uk>, Finn.Kinserdal@nhh.no, nhh.postmottak@nhh.no, juridisk <juridisk@datatilsynet.no>, Information Rights Team <information.rights@postoffice.co.uk>, paula.vennells@postoffice.co.uk, information.requests@ofcom.org.uk, OCCtelecoms <OCCtelecoms@ofcom.org.uk>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, flagcaseadvisor <flagcaseadvisor@postoffice.co.uk>
Hi,
the problem is that the Police don’t want to do their job.
I have tens of IPCC-complaints, (and in Norway Spesialenheten-complaints).
And that’s because the Police refuse to serve me, (for some reason).
Even the IPCC got ‘periode’, about ten years ago, (when I lived in Sunderland, the second time, after studying at the university there, in 2004/05).
The IPCC told me, that they like it, that I reported a lot of ‘troll-cases’, (by sending them and the Police emails).
The IPCC said I had to, (from a spesific date), send them letters instead, (which takes much longer time to write, and they are more expensive to send, for me who was only getting like £200 a month, from the Jobcenter, at the time, for food and clothes etc.).
So the IPCC wanted to give me a burden, it seems, (they wanted me to use ‘snail-mail’, like some people call it, instead of email).
And it was so many ‘troll-cases’, so I have to say that that was a type of corporal punishment, (that they wanted to make me overworked, or something, instead of being rational and willing to serve the public).
So the IPCC and the Police are useless.
When I lived in Keith Court, (where I lived from 2012 to 2014), in Walton.
Then the Police were on my door, like 50 or 100 times.
Because someone had sent troll-emails in my name to female Jobcentre-staff, (Sarah Bamber).
In the end, the only thing I could do, was to run back to Norway, (once when I got a £500 payment, from the Jobcenter, after they had stopped my allowance, for weeks/months, and I had to look for coins, on the pavement, to survive, for parts of 2014).
And also I think the Post Office/Royal Mail/Posten are being irresponsible, when they don’t offer to help finding out who the trolls are, who order all this ‘shit’, in my name.
And also it’s ok to return a letter to the sender, (this is known from an Elvis-song), but Posten sends me invoices when I return the ‘troll-post’, and that’s because they trying to help the trolls it seems, in the troll-attack against me, and they’re trying make my life like hell it seems, buy being difficult.
So this I have to complain about.
Erik Ribsskog
fre. 15. jan. 2021 kl. 18:08 skrev Rebecca Redmond <rebecca.redmond@royalmail.com>:
Dear Erik,
Thank you for your further email to the Post Office which has been passed to Royal Mail for response.
As mentioned in my response dated 30th November, postal companies aren’t able to stop people ordering goods in your name or the issues which may arise from such incidents. I would advise contacting your local Police with any information you feel is necessary and see if they are able to assist you.
Kind regards,
Rebecca Redmond
Royal Mail – Chairman and Chief Executive Office
Address: Royal Mail Group Ltd, 100 Victoria Embankment, LONDON, EC4Y 0HQ
Email: rebecca.redmond@royalmail.com
Website: www.royalmail.com
From: Erik Ribsskog <eribsskog@gmail.com>
Sent: 13 January 2021 05:24
To: information.rights <information.rights@postoffice.co.uk>
Cc: Terje Meyer <Terje@aspelund.no>; elh@forbrukertilsynet.no <elh@forbrukertilsynet.no>; inger.lise.blyverket@forbrukerradet.no <inger.lise.blyverket@forbrukerradet.no>; fmovpost <fmovpost@fylkesmannen.no>; post <post@finkn.no>; abuse@telia.com <abuse@telia.com>; polboard <polboard@postoffice.co.uk>; Club Creo <info@clubcreo.com>; firmapost@nkom.no <firmapost@nkom.no>; Politikk Høyre <politikk@hoyre.no>; Akademikerforbundet <post@akademikerforbundet.no>; post <post@finanstilsynet.no>; post@inkassoklagenemnda.no <post@inkassoklagenemnda.no>; postmottak@sivilombudsmannen.no <postmottak@sivilombudsmannen.no>; sande.vgs <sande.vgs@vfk.no>; polcustomercare@royalmail.com <polcustomercare@royalmail.com>; amnestyis <amnestyis@amnesty.org>; HRW UK <hrwuk@hrw.org>; EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>; postmottak@sd.dep.no <postmottak@sd.dep.no>; CustomerCare <CustomerCare@postoffice.co.uk>; Finn.Kinserdal@nhh.no <Finn.Kinserdal@nhh.no>; nhh.postmottak@nhh.no <nhh.postmottak@nhh.no>; juridisk <juridisk@datatilsynet.no>; Faktura RB <Faktura.RB@posten.no>
Subject: Re: Freedom of Information Request ? FOI2020/00933
Hi there,
the mentioned Post Office-woman, (who informed me about how to send back letters that were for the previous tenants in Keith Court, where I lived from 2012 to 2014), wouldn’t be a third party in this, I’d say.
That woman represented you.
So if I’m the first party.
Then you and the Post Office-woman is the second party, (I’d say).
Since that woman, (that I’ve started calling the ‘Arcadia-woman’, after a cruise-ship that she once claimed to have gone with, (from Southampton), to see Norway).
So this ‘third-party-stuff’ that you go on about, means that you are a bit lost, I think.
So this I have to complain about.
Also, (like I’ve written earlier), the point isn’t what the Arcadia-womans name is.
The point is what she said.
I just wanted a reference, (or a handle like they say), so to easier explain about the case.
It’s ok with me to just call her the ‘Arcadia-woman’.
(Like I’ve written ealier).
I’ve also read more about GDPR after your staff starting using that as an excuse not to do her job, (it could seem).
And GDPR is to do with comercial business-processes, (as I’ve understood it).
It doesn’t seem like it has got to do with customer-complaints.
So this is that the communists that work for you use GDPR as an excuse not do to their job, it seems.
So this I have to complain about.
Erik Ribsskog
PS.
The reason I wanted this return-police, (that the Arcadia-woman explained about to me), confirmed.
Is that the Norwegian Post Office, (Posten), are giving me a hard time.
I’m the victim of several hundrer ‘troll-cases’ where someone order sh*t in my name, (or in ‘funny’ versions of my name), on the internet.
And then I send the ‘junk’ back, in the post, and I write on the packets: ‘Jeg har ikke bestilt dette. Returner til avsender’.
(Which means: ‘I haven’t ordered this. Return to sender’).
I started returing ‘troll-post/troll-mail’ like this, when I lived in Keith Courth, (in Walton/Liverpool).
And I never got a bill/invoice from Royal Mail.
But the Posten sends me weekly, (or so), invoices, (because that I return the parcels that the trolls have ordered, in my name).
And they don’t seem insterested in finding out, who actually orders this stuff, (that sometimes get sent on to bailifs and courts, and around 2016 I got a sentence, since I didn’t go to a meeting, in a very low court/’forliksråd’, to do with this, in Asker/Bærum, they ignored that I had sent about this to the Court Administration in Trondheim, that didn’t do their job eighter, and I learned from mercantile upper secondary school, that one should be sent to ‘forliksrådet’ against ones will, (it’s something for loonys, more or less), still a local court in Bærum sent me there, and the debt collection-company and the courts were neighter in good faith, when it came to reading my explanation, (I hadn’t ordered this), so they just ignored what I wrote, and that applied to many organisations/courts/companies in Norway).
So this is a big problem for me.
The trolls have given me a sentence, (from Forliksrådet), and this takes a lot of my time to clean, (I also get a lot of troll-emails), and I get a poor credit-score, because the troll-orders just go though all the courts/bureucracy in Norway, in what has lately become a typical Norwegian way of doing one job, (noone in the Norwegian society do their job, is well known from a case named ‘NAV-saken’ in the Norwegian media, etc.).
And the people that replys to my emails at Posten’s contact-center, (in Kristiansand), have no respect for me/customers at all, it seems.
They haven’t gotten any background from custommer-support/mercantile education, it seems.
And they refuse to escalate when I ask them to.
And the Managing Director, (a woman with the last-name Wille), doesn’t have an email-address it seems.
So this is taking a lot of my time.
And this started in England, (when the Arcadia-woman told me how to return the mentioned letters).
So this I have to compain about.
fre. 20. nov. 2020 kl. 11:13 skrev Information Rights Team <information.rights@postoffice.co.uk>:
Dear Mr Ribsskog,
Please find the response attached to your Freedom of Information request.
Regards,
Kerry Moodie
Information Rights Team
Ground Floor
Finsbury Dials
20 Finsbury Street
London EC2Y 9AQ
0333 665 3951
**********************************************************************
This email and any attachments are confidential and intended for the addressee only. If you are not the named recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in error, please contact the sender by reply email and then delete this email from your system. Any views or opinions expressed within this email are solely those of the sender, unless otherwise specifically stated.
POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ.
**********************************************************************
“Post Office Limited is committed to protecting your privacy. Information about how we do this can be found on our website at www.postoffice.co.uk/privacy”
Classified: RMG – [Confidential]
**********************************************************************
This email and any attachments are confidential, and may be legally privileged, and are intended for the addressee only. If you are not the named recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in error, please contact the sender and then delete this email from your system. The content of emails sent to or from a Royal Mail Group account may be scanned to protect the security of our systems, to ensure the use of our systems is in compliance with Royal Mail Group policies or to protect confidential information. Any personal information that you provide to Royal Mail Group will be processed in accordance with our Privacy Notice
ROYAL MAIL GROUP LIMITED registered in England and Wales at 100 VICTORIA EMBANKMENT, LONDON EC4Y 0HQ with the registered company number 04138203
**********************************************************************
